Using Uplink

Activity and quotas

The Activity page ranks staff by the time they put in over the last 7, 14 or 30 days. It counts the larger of the time they were in the game with a staff rank and the time they clocked in, so nothing is counted twice, and shows the cases they made, the moderator calls they answered and their feedback rating. An admin can set a quota in hours. Staff who do not reach it are marked "below the quota", unless they are on approved leave. The same admin can switch on a weekly report that posts the ranking in the shifts channel.

Staff can step away without ending a shift: press Take a break on the Shifts page, or run /shift break. The time does not count until they come back with /shift resume.